Terms And Conditions

Welcome to Mehraya. By using our website, placing an order, or accessing any of our services, you acknowledge and agree to adhere to the following Terms & Conditions. We advise reviewing this information thoroughly before making a purchase.

Product Information & Accuracy 

Mehraya offers a curated collection of premium fashion jewellery, including everyday, occasion, and traditional designs. Our pieces feature premium- quality materials such as 18K gold plating, moissanite, cubic zirconia, pearls, Kundan-style stones, and other carefully selected embellishments. Product features such as anti-tarnish or water resistance may vary by design and are mentioned in the individual product description where applicable.

Every effort is made to display our jewellery as accurately as possible. However, slight variations in colour, stone placement, finish, or detailing may occur due to lighting, photography, screen settings, or handcrafted production techniques. These minor variations are normal and do not constitute defects.

We recommend reviewing the product description and images carefully before placing your order. Product specifications, pricing, and availability are subject to change without prior notice.

Ordering & PaymentPolicy 

All pricing shown on our website is in AED (United Arab Emirates Dirham). Orders will be processed and dispatched only after full payment has been received successfully. 

Mehraya reserves the right to reject, cancel, or limit any order due to issues such as suspected fraud, pricing inaccuracies, or discrepancies in stock levels.

Intellectual PropertyRights 

All materials showcased on the Mehraya website—including images, logos, branding components, product designs, and written material—are solely owned by Mehraya. Unauthorized duplication, reproduction, or application of any content without prior written consent is strictly forbidden.

Liability Disclaimer 

Mehraya is not liable for any harm, allergic reactions, or issues arising from improper use or handling of jewellery. 

The longevity of plated jewellery may be compromised by exposure to chemicals, perfumes, water, sweat, or other harsh elements; hence, durability cannot be ensured under such usage. Our total liability, if applicable, is strictly confined to the purchase value of the product.

Privacy & Data Protection 

Customer data is collected solely for processing orders, delivering products, and communicating with customers. We do not sell, rent, or share personal information with third parties without consent. For further information, please consult our Privacy Policy.

Promotional Communication

By subscribing to our updates, you may receive promotional emails or messages from Mehraya. You can unsubscribe at any time using the opt-out option provided in our communications.

Amendments to Terms 

Mehraya retains the right to amend or revise these Terms & Conditions at any time. Continued use of our website subsequent to any changes implies acceptance of the updated terms.

Governing Law

These Terms & Conditions are regulated by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes will be subject to UAE jurisdiction.

Contact Information

For inquiries or assistance, please contact us: 

Phone: +971585877513
Email: mehrayajewels@gmail.com